ProductAI chatbot for web and WhatsApp
Answer in writing the way you answer the phone.
An AI assistant on your website and on WhatsApp that answers questions, books appointments and collects customer details at any time, using the same information as your voice agent.
01What it does
Answers, books and qualifies. No waiting.
Web and WhatsApp
A widget on your site and your WhatsApp Business number handled by the same assistant.
Knows your business
Learns from your website, services and FAQs, and answers with that information.
Books appointments
Checks your calendar, offers free slots and confirms the booking without your team.
Captures leads
Asks for the details you need and sends them to your CRM or email, ready to call.
Several languages
Replies in the language customers write in, including foreign visitors.
Hands over to a person
When needed, passes the conversation to your team with a summary. It always says it is an AI.
02How it works
Up and running without hassle.
- 1
Tell us how you work
Hours, services, common questions and what to do in each case (the same configurator as the voice agent).
- 2
We connect it
We install the widget on your site and connect your WhatsApp Business and your calendar or CRM.
- 3
We review it with you
We test conversations, fine-tune answers and switch it on. Then we keep improving it.
03Use cases
For businesses that get lots of enquiries.
The same questions again and again, on the web and WhatsApp, also out of hours.
Connects with
- WhatsApp Business
- Web widget
- Google Calendar
- Outlook
- HubSpot
- Odoo
Clinics and health centres
Appointments, opening hours, test preparation and reminders.
Real estate agencies
Property information, viewings and capturing buyers and tenants.
Garages and dealerships
Service bookings, vehicle status and quotes.
Online shops
Order status, returns and product questions.
04Questions
Frequently asked questions
Is it the same assistant as the voice agent?
It shares the same configuration and business information, so it answers the same way by phone, web and WhatsApp. You can get them separately or together.
Do I need WhatsApp Business?
WhatsApp uses the official WhatsApp Business API. If you don't have it yet, we help you set it up.
What if it doesn't know the answer?
It doesn't make things up: it takes note of the enquiry and passes it to your team, or hands the conversation to a person.
Is it GDPR compliant?
Yes. It says it is an AI assistant, only asks for the data it needs and processes it under the GDPR.
Want to see it with your own questions?
We'll prepare a no-obligation demo with your business information.
Talk to a specialist